Frequently Asked Questions
Product Features
HARP is crafted with a premium, science-backed cleansing base formulated to be exceptionally gentle — with a pH that mirrors healthy skin. Unlike cheap, mass-produced bars or so-called “natural” soaps made with lye, HARP maintains your skin’s protective barrier instead of stripping it. The result is a cleanser that lathers richly, feels indulgent, and is safe for daily use — even on your face.
The word “natural” can be misleading. Most “natural” soaps are made through a process that relies on lye, a harsh alkaline chemical with a naturally high pH. Even after filtration, these bars remain highly basic (around pH 10) — which inevitably leads to dryness, irritation, and barrier damage.
HARP bars are different. Our formula uses proven, modern cleansing science that completely eliminates the need for lye, creating a soap-free, pH-balanced bar that respects your skin.
Yes — HARP cleansing bars are designed to be ultra-gentle and dermatologist-recommended. The base cleansers used in HARP are the same trusted ingredients found in sensitive-skin products prescribed by dermatologists. However, if you have specific conditions or concerns, we always recommend consulting your dermatologist for personalized guidance.
Absolutely. HARP’s pH-balanced syndet formula is so mild and moisturizing that it’s suitable for both body and face. For those with especially sensitive skin, our Fragrance-Free varieties are ideal for facial cleansing.
Because your skin doesn’t end at your face. Every inch deserves the same level of care, balance, and nourishment. With HARP, you’re choosing a cleanser that supports soft, hydrated, and evenly toned skin from head to toe — every single day.
Quality and Care
While HARP cleansing bars are designed to be gentle and beneficial for most skin types, every individual’s skin is unique. Reactions can vary depending on sensitivities and personal preferences. Some may find they respond better to alternative formulations. If you have specific skin concerns or conditions, we always recommend consulting a dermatologist before trying new products.
No. HARP bars are triple-milled and made in the USA, resulting in a dense, long-lasting bar that resists crumbling and softening under normal use. When stored properly, each bar maintains its structure and performance from the first lather to the last.
Keep your bar in a well-drained, ventilated soap dish — ideally out of direct water flow. This allows it to dry completely between uses and last longer. Prefer to keep it minimal? No problem — just store it somewhere cool and dry in your bathroom, and you’re good to go.
Absolutely. We’re always experimenting with new scents, skin-loving ingredients, and product innovations. Stay tuned for upcoming releases — or join our email list to be the first to know.
Return Policy
For the safety of our customers and in accordance with hygiene standards, we’re unable to accept returns once a product has been opened or used.
However, your satisfaction matters deeply to us. If you believe your item has a manufacturing defect or quality issue, please contact us at info@harpquality.com with your order details. Our team will review your concern and work quickly to make it right.
If your order arrives damaged, please take a few clear photos of the item and its packaging, and email them to info@harpquality.com within 7 days of delivery. We’ll assess the situation and arrange a prompt replacement or resolution.
Environmental Commitment
Harp has chosen to use the bar form and recyclable cardboard cartons because this allows us to make a better cleaning product, that's better for your skin in addition to reducing plastic waste.
